Apply For MTN Nigeria Senior Manager – Solution Development.Enterprise Business NG

Job Description

Reports To: General Manager – Enterprise Marketing

MTN Nigeria is a telecommunications company and a subsidiary of the South African multinational mobile telecommunications company MTN Group Limited. 

• Background: MTN Nigeria is one of the largest telecommunications operators in Nigeria, providing a range of mobile communication services, including voice, data, and digital services.

• Services : MTN Nigeria offers various services, including prepaid and postpaid mobile plans, data plans, mobile banking services, and other value-added services.

• Network Coverage: The company has an extensive network coverage across Nigeria, serving millions of subscribers.

• Mobile Money : MTN Nigeria operates a mobile money service known as “MTN Mobile Money,” allowing users to perform financial transactions through their mobile phones.

• Corporate Social Responsibility : MTN Nigeria is involved in various corporate social responsibility initiatives, contributing to community development, education, and health projects.

• Regulatory Compliance : As with other telecommunications companies, MTN Nigeria operates in compliance with the regulatory requirements set by the Nigerian Communications Commission (NCC) and other relevant authorities.

Division: Enterprise Business 

Mission:

• To drive the development of new products and enhancements of existing solutions, in line with MTNs Business Strategy and in a manner that positions MTN as a force within the technology space.
• To ensure relevant stakeholders understand the lead-to-cash (L2C) process for all solutions/services, leveraging robust change management and capacity development techniques.
• To facilitate the delivery of other services through MTN ecosystem partners, driving robust engagement with key internal and external stakeholders.

Description:

• Drive the development of products and solutions based on relevant market and business needs, as defined by the unit’s key stakeholders (EB-Segments, Clients Success, Sales, Business Development & outside EB)
• Adopt robust business analysis practices to ensure adequate solutioning/architecting
• Drive E2E management of the product and initiative development process in terms of quality, timely
• Work with the Enterprise GTM team to develop effective In-Life Marketing communications and processes for enterprise solutions propositions, products and services, compatible with MTN Nigeria processes.
• Define and implement Key Performance Indicators and Metrics for support and operational activities and use these metrics to drive service delivery excellence.
• Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the unit.
• Identify, evaluate and track the development needs and performance of Products- and Data-Services staff, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
• Coach and mentor the Solution Development team to ensure understanding of the objectives and goals of the unit, awareness of all related job requirements and accountabilities, and leverage human resources career development programs for staff career development.

Education:

• First degree in any related discipline
• Fluent in English and language of country preferable
• Master’s degree in product development, business analysis, system engineering, project management will be an added advantage.

Experience:

• 9–17 years work experience including
• Manager track record of 3 years or more; with at least 3 years in relevant ICT sector
• Combination of telecommunication and technology experience is an added advantage.
• Advanced business analysis and solution architecting experience
• Proven experience in product development, project management, change management, process improvement and reengineering.
• Good understanding of systems, networks and mobile telecoms, mobile applications and emerging technologies
• Good knowledge of data architecting and structuring is advantageous
• Experience working in a global/multinational enterprise (understanding emerging markets is advantageous)
• Work experience across diverse cultures and geographies is advantageous.

ABOUT MTN Nigeria

Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?

Then, join MTN Nigeria!

Welcome to our Y’ello family where our people are our most critical competitive assets.

If you are passionate about working for a brand that believes and invests in YOU while delivering the best value to those they serve, then THIS is the place.

Our Employee Value Proposition enables you to work with meaning, connect to develop, thrive in positivity, and grow with purpose, all-round, in all aspects to Live inspired.

It’s a great place to work!

Take that bold step and apply today!

Eligible Females and People with Disabilities are encouraged to apply.

MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 

MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.

For whistle blowing and reporting fraudulent recruitment activities, contact us via MTNN.ForensicServices@mtn.com

By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).