Research Monitoring & Evaluation Officer At MSI Nigeria Reproductive Choices

JOB OPPORTUNITY
MSI Nigeria Reproductive Choices (MSIN) is a result-oriented social enterprise, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSI Nigeria Reproductive Choices’ goal is to meet the needs of underserved Nigerians and dramatically improve access and use of a range of reproductive health services.
MSI Nigeria Reproductive Choices is part of Marie Stopes International’s Global Partnership which is in over 37 countries worldwide and it operates in Nigeria through six service delivery channels.

POSITION: RESEARCH MONITORING & EVALUATION OFFICER
LOCATION: ABUJA

OVERALL RESPONSIBILITY:
MSI operates across Nigeria through five service delivery channels and social marketing, the Research Monitoring and Evaluation Coordinator (RMEC) is responsible for data management in the relevant service delivery channel, The RMEC provides support to ensure capacities and systems are in place for quality data reporting, data verification and validation, performance management, support project monitoring and evaluation, data quality audit and other channel management activities.

SPECIFIC RESPONSIBILITIES:

Performance Management and Reporting
Responsible for overall data Management of assigned service delivery channels, which includes:
• Collate, analyse, and report country-wide service delivery monthly service data for designated service delivery channel(s)
• Work closely with channel lead to ensure all operational data requirements are met, including ensuring timely and quality channel service data is maintained.
• Analyse channel service and regional data to identify trends, and outliers, and identify and escalate any systems challenges or data issues.
• Interpret the analysis of data to generate operational insight and recommendations on ways to improve channel operations and business decision-making.
• Prepare monthly channel performance reports indicating performance against targets and disseminate to relevant persons.
• Train, monitor the use of, and provide ongoing support to regional Monitoring & Evaluation (M&E) Officers and regional operations staff on the effective use of our MIS, including ORION (DHIS online platform) and CLIC (client database), and other systems as required (which may include mobile data collection devices).
• Develop reports, collate, and disseminate success stories and lessons learned internally and externally when appropriate.
• Provide required capacity building and training on data management practices for all relevant staff at ASO regional and service delivery levels. To ensure quality data is reported by their respective channels.
• Ensure continuous mentoring support to all Regional Monitoring and Evaluation Officers and channel team members with data management responsibility.

Data Entry, Validation, and Quality
• Work with all relevant staff at the support office and regional office to ensure the successful timely completion of month-end data entry process, monitoring and reporting any data quality issues (escalating as required). Track and monitor any data issues or challenges and ensure the successful correction of any errors or adjustments required.
• Review month-end service data and adjustments (for assigned channel and region) and work with finance colleagues to ensure the successful submission of monthly data.
• Ensure M&E Officers are conducting monthly routine data quality audits at the support office and facilities. This includes supporting them in identifying outliers in service delivery points and validating data in database against source documents. Maintain record of audits completed and follow-up on implementation of findings.
• Ensure zero stock out of Data Capturing Tools Support the M&E Officers and Regional Team to track the usage of data collection and reporting tools and ensure each facility/service provider has availability of the latest up-to-date tools/source documents and reduce waste.
• Support M&E Assistants to ensure that all documentation are archived/stored as per documentation storage standards at support and regional offices, and train and support operations staff to maintain appropriate documentation standards and storage in facilities and offices.
• Work with the Management Information Systems (MIS) Lead to ensure all regional staff have access to the database and any challenges faced by the team on MIS is resolved in timely manner. Ensure timely training and capacity support on the use of all MIS platforms for their respective channels.

Project M&E & Channel Management
• Support Project proposal development and ensure all project M&E documents and data are available for all project development processes.
• Ensure timely project reporting. Support Project Managers to extract, validate and report project-specific indicators monthly and report same to inform programmes, ensuring targets are met, flagging, and explaining indicators that are off track.
• Ensure Project RME-related Standard Operating Procedures (SOPs) and guidelines are implemented across service delivery channel and regions.
• Participate in all project M&E related activities and ensure timely response to project data needs.
• Ensure effective collaboration with all channel/project management team, support timely availability of data channel performance reports and use by relevant channel teams,
• Lead on all channel level data management, data validation activities such as spot check, in-reach monitoring and channel self-assessment and other data validation activities.

Support Organizational Research activities.
• Assist in conducting research activities as and when required, which may include the preparation and implementation of annual evaluations and special studies (e.g. baseline, impact evaluation, mid-term reviews). These may include to:
• Assist with drafting data collection tools.
• Data collection, collation, and entry
• Training and supervision of data collection process
• Monitoring pilot studies and surveys as required.
• Participate in all channel/Project related research activity
REQUIRED QUALIFICATIONS, SKILLS & EXPERIENCE:
• Degree in Statistics, Social Science, or related fields.
• Excellent computer skills are required (particularly Microsoft Excel, PowerPoint and Word);
• Proficiency in using management information systems (prior experience using databases, and specifically DHIS2 is desirable).
• Excellent English language skills, oral and written.
• Strong analytical and reporting skills with attention to detail.
• At least 3-5 years’ experience in a similar role.
• Experience with management of different sources of data and multiple indicators with proven ability to interpret verbal, written and numerical data.
• Experience of data collation, entry, processing, and analysis of quantitative data sets.
• Excellent report writing and presentation skills.
• Ability to travel to provide on-site data audits and training.
• Excellent organizational and time management skills and ability to meet strict deadlines.
• Good interpersonal skills and ability to work as part of a team, as well as independently.
• Flexible and able to work in a dynamic and diverse environment.
• Excellent interpersonal skills and proven ability to develop and maintain effective working relationships across teams and organizations.
• Experience with public and private health sectors in Nigeria, including familiarity of rural areas, is preferred.
• Experience working on donor funded projects like FCDO, BMGF CIFF is an added advantage.
• Experience of data collation, entry, processing, and analysis of qualitative data sets

Note: There are no relocation allowances available for this position.

Interested persons may send a comprehensive resume with a brief cover letter as ONE MS Word document or PDF to msngrecruitment@msichoices.org.ng no later than September 20th, 2024. If you wish to be considered for the post, please specify the position in the subject line and the location. Note that if the underline instructions are not followed application will not be considered.

Kindly note that this role is open until filled and we will be conducting Interviews on a rolling basis even while advertisement is still active.

MSI Nigeria Reproductive Choices provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, colour, religion, sexual orientation, age, marital status, or disability.