IT Support Officer at Talents and Skills Africa
Location: Lagos
Job Type: Full-time
Application Deadline: 30th November 2024
About Talents and Skills Africa
Talents and Skills Africa Consulting LLC is a leading HR outsourcing and business support solutions provider in Nigeria. We offer a wide range of services, including People Outsourcing and Business Process Outsourcing.
Our online recruitment platform connects employers with top-notch professionals, simplifying the hiring process. For job seekers, it provides seamless access to numerous employment opportunities.
Role Overview: IT Support Officer
We are seeking an experienced and proactive IT Support Officer to join our team. In this role, you will ensure the smooth functioning of our IT systems, troubleshoot technical issues, and provide support across all branches.
Key Responsibilities
- Configure operating systems for desktops and laptops.
- Diagnose and repair daily PC issues.
- Maintain the seamless operation of all IT equipment.
- Resolve network connectivity and software-related problems promptly, ensuring all issues are addressed by the end of the business day.
- Conduct weekly troubleshooting for PCs and network systems (LAN/WAN), with comprehensive reports submitted every Saturday.
- Configure and update webmail facilities during the first week of every month.
- Perform daily cloud backup and synchronization of PC data.
- Manage cloud accounting software, including installation, configuration, and maintenance of hardware, software, system networks, printers, and scanners.
- Provide physical and virtual technical support across company branches as needed.
Qualifications and Experience
- Bachelor’s degree or HND in Computer Science or a related field.
- Minimum of three years of relevant experience.
Key Skills and Attributes
- Proficiency in Microsoft Excel.
- Attention to detail and ability to work with speed and accuracy.
- Strong communication and interpersonal skills.
- Analytical mindset with excellent problem-solving abilities.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@talentsandskills.net using the Job Title as the subject of the mail.
