IT Site Operations Manager at Seven Up Bottling Company
- Location: Lagos
- Job Type: Full-time
About Seven-Up Bottling Company
Seven-Up Bottling Company is rooted in a legacy of innovation and excellence. Originally created in 1929 by the Howdy Corporation in St. Louis, MO, the iconic 7UP began as the Bib-Label Lithiated Lemon-Lime Soda, a refreshing and unique beverage that quickly gained global popularity.
Its evolution into the world-renowned 7UP brand represents a commitment to quality and consumer satisfaction.
Today, Seven-Up Bottling Company continues to expand its reach, delivering quality beverages to consumers in Nigeria and beyond while upholding its tradition of excellence.
Role Overview: IT Site Operations Manager
The IT Site Operations Manager will oversee and manage the IT services and infrastructure at the Lagos site. This role is critical in ensuring seamless IT operations, high service availability, and efficient problem resolution to support business activities.
Key Responsibilities
1. IT Operations Management (ITOP):
- Manage daily IT operations, ensuring infrastructure and services are available, reliable, and high-performing.
- Implement and maintain IT service management best practices, including ITIL frameworks.
2. Service Level Management (SLMO):
- Monitor and report IT service performance against agreed service levels and metrics.
- Collaborate with internal teams and external providers to ensure service quality meets or exceeds expectations.
3. Incident and Problem Management (USUP, PBMG):
- Respond swiftly to IT incidents to minimize disruption to business operations.
- Identify and resolve underlying issues to prevent recurring problems.
Qualifications and Requirements
- Education:
- Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
- A Master’s degree in a relevant field is an advantage.
- Experience:
- Proven track record in managing IT services and infrastructure.
- Experience in the FMCG industry is highly desirable.
- Certifications:
- ITIL Foundation or higher certification, showcasing expertise in IT operations best practices.
- Certifications in Project Management (e.g., PMP, PRINCE2) are advantageous.
- Technical certifications such as Microsoft, Cisco, VMware, demonstrating hands-on expertise with relevant technologies.
Why Join Seven-Up Bottling Company?
Joining Seven-Up Bottling Company means being part of a legacy of excellence and innovation. As an IT Site Operations Manager, you’ll play a pivotal role in ensuring that our technology infrastructure supports our ambitious growth and operational excellence.
If you’re passionate about IT operations and thrive in a fast-paced, dynamic environment, we encourage you to apply.
