Call for Application: Helpdesk/ICT Officers at Iconic Open University
Call for Application: Helpdesk/ICT Officers at Iconic Open University in Gusau, Birnin Kebbi, Gombe, Damaturu
Iconic Open University is seeking enthusiastic, qualified, and dedicated individuals to join our team as Helpdesk Officers/ICT Officers. These positions are available at our campuses in Gusau (Zamfara), Birnin Kebbi (Kebbi), Gombe (Gombe), and Damaturu (Yobe).
If you are passionate about providing top-notch support services to students and have a strong aptitude for technology, we want to hear from you!
AVAILABLE POSITIONS:
– Helpdesk Officer/ICT Officer
QUALIFICATIONS AND REQUIREMENTS
– Educational Qualification: Minimum of ND, NCE, HND, or Bachelor’s Degree from an accredited institution.
– Age Requirement: Candidates must not be more than 30 years of age.
– Residency: Candidates must be residents of the specific city they are applying for (Gusau, Birnin Kebbi, Gombe, or Damaturu). Alternatively, they must be willing to relocate.
– Technical Skills: Strong computer/ICT skills and experience with troubleshooting hardware/software are required. In addition, candidates must have knowledge of networking basics.
– Soft Skills: Excellent communication and interpersonal skills are needed. In addition, a strong customer service orientation is required.
RESPONSIBILITIES
– Serve as the first point of contact for students and staff seeking technical or administrative assistance.
– Provide support in person, over the phone, or via remote access.
– Troubleshoot and resolve basic to intermediate hardware, software, and network issues.
– Maintain and manage ICT asset inventory at the campus level.
– Support the setup and operation of digital learning tools and classroom technology.
METHOD OF APPLICATION
Interested and qualified candidates should upload their updated Curriculum Vitae. They should also include a Cover Letter indicating their preferred campus (Gusau, Birnin Kebbi, Gombe, or Damaturu). They must do this via this university careers portal.
Note: Only shortlisted candidates will be contacted.
